Last Updated: 01/09/2026

Introduction

Welcome to RANKIFLIP TRADER PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website and the products and services offered through our online store, including shoes, footwear, and related products.

By accessing, browsing, creating an account, or placing an order through our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using our website.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you confirm that you:

  • Have read and understood these Terms & Conditions.
  • Are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • Have the legal capacity to enter into legally binding agreements.
  • Agree to comply with all applicable laws and regulations.

If you do not agree with these Terms, you should not use or access our website.

2. Website Use

You agree not to:

  • Use the website for unlawful, fraudulent, or unauthorized purposes.
  • Copy, reproduce, distribute, modify, or commercially exploit website content without our prior written permission.
  • Attempt to gain unauthorized access to our systems or interfere with the operation or security of the website.
  • Upload viruses, malware, or other harmful software.
  • Use bots, automated scripts, scraping tools, or similar technologies without authorization.
  • Engage in activities that disrupt the website or negatively affect other users.
  • Provide false, misleading, or fraudulent information while using our services.

We reserve the right to restrict, suspend, or terminate access to users who violate these Terms & Conditions.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, prices, availability, specifications, and other information displayed on our website are accurate and up to date.

However:

  • Actual product colors may vary depending on your device or screen settings.
  • Minor variations in material, texture, stitching, finishing, or appearance may occur.
  • Shoe sizes and measurements may vary slightly depending on the product and manufacturer.
  • Product availability, prices, offers, and specifications may change without prior notice.
  • Product images may be provided for illustrative purposes and may not always represent the exact color or appearance of the product.

We recommend customers carefully review product descriptions, size information, specifications, and other details before placing an order.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information whenever necessary.

4. Orders and Payments

By placing an order through our website, you confirm that:

  • The information provided by you is accurate and complete.
  • You are authorized to use the selected payment method.
  • The purchase is being made for lawful purposes.
  • You agree to pay the applicable product price, taxes, shipping charges, and other charges displayed at checkout.

We reserve the right to:

  • Cancel or reject an order due to pricing errors, stock unavailability, payment failures, or suspected fraudulent activity.
  • Verify customer and order information before processing an order.
  • Limit quantities purchased where necessary.
  • Cancel duplicate or suspicious orders where reasonably required.

An order will be processed subject to successful payment authorization and product availability.

5. Pricing and Promotions

All prices displayed on our website are subject to change without prior notice.

We may offer discounts, promotional codes, special offers, or other promotional benefits from time to time. Such offers may be subject to additional terms, eligibility requirements, validity periods, or product restrictions.

We reserve the right to modify, suspend, or withdraw any promotion or offer at any time.

In the event of an accidental pricing or promotional error, we reserve the right to cancel the affected order and provide an appropriate refund where applicable.

6. Shipping and Delivery

We make reasonable efforts to dispatch and deliver orders within the estimated timelines provided on our website.

However:

  • Delivery timelines are estimates and are not guaranteed.
  • Delays may occur due to courier partners, weather conditions, public holidays, government regulations, strikes, transportation disruptions, or other circumstances beyond our reasonable control.
  • Customers are responsible for providing accurate and complete delivery information.
  • We are not responsible for delays or failed deliveries resulting from incorrect addresses, incomplete information, or the recipient being unavailable.
  • Delivery may be subject to the serviceability of the customer’s location.

For additional information, please refer to our applicable Shipping Policy.

7. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, and order cancellations are governed by our Refund & Returns Policy.

Customers are encouraged to review the Refund & Returns Policy before placing an order.

Eligibility may depend on factors including:

  • Product condition.
  • Applicable return period.
  • Whether the footwear has been worn or used.
  • Availability of the requested replacement size or product.
  • Whether the product is classified as non-returnable.
  • Whether the original packaging, tags, and accessories are available.

8. Product Quality and Care

We take reasonable steps to ensure the quality of our footwear and shoe products.

To maintain the quality and longevity of your footwear:

  • Follow the care instructions provided with the product, where applicable.
  • Use the footwear for its intended purpose.
  • Avoid exposing footwear to excessive water, heat, or harsh chemicals unless the product is specifically designed for such conditions.
  • Clean and maintain footwear according to the recommended care instructions.
  • Store footwear appropriately when not in use.
  • Use suitable surfaces and conditions according to the type of footwear purchased.

Minor variations in material, color, texture, stitching, finishing, or appearance may occur and may not necessarily constitute a manufacturing defect.

Damage caused by improper use, outdoor wear where inappropriate, improper cleaning, alteration, repair, or failure to follow care instructions may not be covered under our return or refund policy.

9. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for activities carried out through your account.
  • You must provide accurate and current information.
  • You must notify us promptly if you suspect unauthorized access or misuse of your account.

We reserve the right to suspend or terminate accounts involved in fraudulent activity, misuse, or violation of these Terms & Conditions.

10. Limitation of Liability

To the maximum extent permitted by applicable law, RANKIFLIP TRADER PRIVATE LIMITED shall not be liable for:

  • Delays caused by courier, logistics, payment, or other external service providers.
  • Losses resulting from inaccurate or incomplete customer information.
  • Indirect, incidental, consequential, or special damages.
  • Loss of profits, business opportunities, revenue, or data.
  • Damage resulting from improper use, cleaning, alteration, repair, or handling of footwear after delivery.
  • Temporary unavailability, interruption, or technical issues affecting the website.

To the extent permitted by applicable law, our total liability in relation to a product or transaction shall not exceed the amount actually paid by the customer for the product giving rise to the claim.

11. Third-Party Links and Services

Our website may contain links to or integrations with third-party websites, payment gateways, social media platforms, logistics providers, or other external services.

We are not responsible for:

  • The content of third-party websites.
  • Their privacy practices or policies.
  • Their products or services.
  • Their availability or security.
  • Transactions conducted through third-party platforms.

Access to and use of third-party websites or services is subject to their respective terms and policies.

12. Intellectual Property

All content available on our website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Videos
  • Website design
  • Text
  • Icons
  • Software
  • Other website materials

is owned by RANKIFLIP TRADER PRIVATE LIMITED or its respective licensors and may be protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial exploitation of website content is prohibited without our prior written permission.

13. Indemnification

You agree to indemnify and hold harmless RANKIFLIP TRADER PRIVATE LIMITED, its directors, employees, affiliates, partners, service providers, and representatives from claims, losses, liabilities, damages, expenses, or costs arising from:

  • Your misuse of the website.
  • Your violation of these Terms & Conditions.
  • Your violation of applicable laws or regulations.
  • Your infringement of any third-party rights.
  • Any fraudulent or unauthorized activity carried out through your account.

14. Force Majeure

We shall not be responsible for any delay, interruption, or failure in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • Government actions or restrictions
  • Strikes or labor disputes
  • Pandemics or public health emergencies
  • Transportation disruptions
  • Internet or network outages
  • Power failures
  • Supply chain interruptions
  • Courier or logistics disruptions

Our obligations will resume as soon as reasonably practicable after such circumstances have ended.

15. Termination

We reserve the right to suspend, restrict, or terminate your access to our website or services without prior notice where reasonably necessary if:

  • You violate these Terms & Conditions.
  • Fraudulent or suspicious activity is detected.
  • Your actions negatively affect our business, customers, website, or systems.
  • Termination is required by applicable law or regulatory requirements.

Termination will not affect any rights or obligations that accrued before termination.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms & Conditions, our website, products, services, or transactions shall be subject to the jurisdiction of the competent courts having jurisdiction over New Delhi, Delhi, India, subject to applicable law.

17. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, technology, or applicable laws.

Any changes will be published on this page along with the revised “Last Updated” date.

Your continued use of our website after any changes become effective constitutes your acceptance of the updated Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

RANKIFLIP TRADER PRIVATE LIMITED

Email: info@rankifliptrader.com

Phone: +91 9315844683

Address: Office No. 402 at 16/11, West Extension, Shanker Road, Karol Bagh, New Delhi, Central Delhi, Delhi, 110005.