Last Updated: 01/09/2026

Introduction

Your privacy is important to us at RANKIFLIP TRADER PRIVATE LIMITED. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website, browse or purchase footwear and shoe products, create an account, place an order, contact us, or otherwise use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

This Privacy Policy has been prepared with reference to the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws and regulations of India.

1. Information We Collect

We may collect the following categories of personal information when you interact with our website or services.

Personal Information

Depending on how you use our website, we may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping Address
  • Billing Address
  • Payment Information, processed through authorized payment service providers
  • Account Login Details
  • Order History
  • Shoe Size and Product Preferences, where applicable
  • Wishlist Information
  • Customer Support Communications
  • Information submitted through contact forms, surveys, promotional campaigns, or newsletter subscriptions
  • Any other information you voluntarily provide to us

Automatically Collected Information

When you visit or use our website, certain technical and usage information may be collected automatically, including:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Visited
  • Time Spent on the Website
  • Referral URLs
  • Cookies and Similar Tracking Technologies

2. Consent

By visiting our website, creating an account, placing an order, subscribing to our communications, participating in promotional activities, or otherwise providing your personal information, you consent to the collection, storage, processing, and use of your personal information as described in this Privacy Policy.

Where required under applicable law, we will obtain your consent before processing your personal information for specific purposes.

You may withdraw your consent at any time by contacting us using the contact details provided in this Privacy Policy. Withdrawal of consent will not affect any lawful processing carried out before such withdrawal.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Delivering footwear and shoe products to you
  • Managing returns, refunds, exchanges, and cancellations
  • Verifying and processing payments
  • Providing customer support and assistance
  • Creating and managing customer accounts
  • Sending order confirmations and shipping updates
  • Improving our website, products, and services
  • Personalizing your shopping experience
  • Understanding customer preferences and shopping behavior
  • Recommending relevant footwear and related products
  • Sending promotional offers, discounts, newsletters, and marketing communications where permitted or with your consent
  • Detecting and preventing fraud, misuse, and unauthorized activities
  • Maintaining website and transaction security
  • Resolving customer complaints and disputes
  • Maintaining business and transaction records
  • Complying with applicable legal, regulatory, and governmental requirements

4. Sharing of Personal Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information with trusted third parties where reasonably necessary to provide our services, process transactions, deliver orders, or comply with applicable laws.

These may include:

  • Payment Gateway Providers
  • Banks and Financial Institutions
  • Courier and Shipping Partners
  • Logistics and Delivery Service Providers
  • IT Infrastructure and Cloud Service Providers
  • Website Hosting Providers
  • Customer Support Service Providers
  • Marketing and Analytics Service Providers
  • Government Authorities and Regulatory Agencies, where required by law

We expect third-party service providers handling personal information on our behalf to maintain appropriate confidentiality, security, and data protection measures.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

  • Improve website functionality
  • Remember your preferences
  • Maintain your shopping cart
  • Keep you signed in where applicable
  • Analyze website traffic and usage
  • Understand customer interactions with our website
  • Personalize your shopping experience
  • Provide relevant promotional or marketing content where applicable

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of our website.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Process and fulfill orders
  • Provide customer support
  • Maintain accounting, payment, and transaction records
  • Comply with applicable legal and regulatory requirements
  • Resolve complaints and disputes
  • Prevent fraud and unauthorized activities
  • Enforce our agreements, terms, and policies

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal data retention practices.

7. Your Rights

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional and marketing communications
  • Request information regarding the processing of your personal information
  • Raise a grievance or concern regarding the handling of your personal information

To exercise your applicable rights or raise a concern, you may contact us using the contact details provided below.

8. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Our security measures may include:

  • Secure payment processing through authorized payment providers
  • Restricted access to personal information
  • Technical and administrative safeguards
  • Encryption and security measures where appropriate
  • Monitoring of our website and systems
  • Appropriate security practices for service providers handling information on our behalf

Although we take reasonable measures to protect personal information, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Children’s Privacy

Our website and services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information.

Parents or legal guardians who believe that a minor has provided personal information to us may contact us using the details provided below.

10. Grievance Contact

If you have any questions, concerns, or grievances relating to the collection, processing, or handling of your personal information, you may contact us using the following details:

Company: RANKIFLIP TRADER PRIVATE LIMITED
Grievance Officer Name : Amit Sharma

Email: grievance@rankifliptrader.com

Phone: +91 9315844683

Address: Office No. 402 at 16/11, West Extension, Shanker Road, Karol Bagh, New Delhi, Central Delhi, Delhi, 110005.

We will make reasonable efforts to acknowledge and address privacy-related grievances within the timeframe prescribed under applicable laws.

11. International Data Transfers

Our services and third-party service providers may involve the processing or storage of personal information in India or other jurisdictions where our technology, hosting, payment, analytics, or other service providers operate.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection and privacy requirements.

12. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, platforms, payment gateways, logistics providers, analytics services, social media platforms, or other external services.

These third parties may have their own privacy policies and terms governing their collection and use of information.

RANKIFLIP TRADER PRIVATE LIMITED is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of such third parties before providing them with your personal information.

13. Marketing Communications

Where permitted by applicable law and, where required, with your consent, we may send you information about new footwear products, offers, promotions, discounts, collections, and other updates.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may continue to send essential service-related communications, such as order confirmations, payment updates, shipping notifications, return/refund updates, and information relating to your account or transactions.

14. Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal and regulatory requirements.

Any changes will be published on this page with an updated “Last Updated” date.

We encourage you to periodically review this Privacy Policy to remain informed about how we collect, use, and protect your personal information.

Your continued use of our website after an updated Privacy Policy is published will be subject to the revised policy.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your applicable privacy rights, please contact us:

RANKIFLIP TRADER PRIVATE LIMITED

Email: info@rankifliptrader.com

Phone: +91 9315844683

Address: Office No. 402 at 16/11, West Extension, Shanker Road, Karol Bagh, New Delhi, Central Delhi, Delhi, 110005.